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Astroworld operational plan didn’t mention crowd surge

Astroworld

An operational plan that discussed many different protocols covering different scenarios did not cover the one that caused many attendees to be harmed and some to die, the event suffered an unforeseen crowd surge that has now turned into a criminal investigation. Authorities have said 50,000 people attended the Astroworld event, and the surge happened not long after rapper Travis Scott took the stage, even though security concerns were discussed with him beforehand, the situation got out of control. The Associated Press has the story:

Any situation where large crowds are gathering, there is the potential for a civil disturbance/riot

HOUSTON (AP) — A 56-page event operations plan for the Astroworld music festival included protocols for dangerous scenarios including an active shooter, bomb or terrorist threats, and severe weather, but it did not include information on what to do in the event of a crowd surge.

The Astroworld main stage where Travis Scott was performing Friday evening where a surging crowd killed eight people, sits full of debris from the concert, in a parking lot at NRG Center on Monday, Nov. 8, 2021, in Houston. ( Mark Mulligan/Houston Chronicle via AP)

But that’s what authorities believe happened Friday night when eight people died after headliner Travis Scott took the stage at the outdoor festival in Houston that is now the focus of a criminal investigation. Authorities have said 50,000 people attended the event.

“In any situation where large groups of people are gathering, there is the potential for a civil disturbance/riot that can present a grave risk to the safety and security of employees and guests,” the plan said. “The key in properly dealing with this type of scenario is proper management of the crowd from the minute the doors open. Crowd management techniques will be employed to identify potentially dangerous crowd behavior in its early stages in an effort to prevent a civil disturbance/riot.”

Stacey Sarmiento places flowers at a memorial in Houston on Sunday, Nov. 7, 2021 in memory of her friend, Rudy Pena, who died in a crush of people at the Astroworld music festival on Friday. (AP Photo/Robert Bumsted)

If crowds are displaying threatening or destructive behavior, security and a supervisor should be notified, the plan said.

Experts say crowd surge deaths happen because people are packed into a space so tightly that they are being squeezed and can’t get oxygen. It’s not usually because they’re being trampled.

None of the people listed in charge of managing Astroworld’s security and operations have responded to requests for comment.

Two people who knew an unidentified victim of a fatal incident at the Houston Astroworld concert embrace at a memorial on Sunday, Nov. 7, 2021. (AP Photo/Robert Bumsted)

Houston’s police chief said Monday that he met with Scott to discuss safety concerns before the rapper performed on Friday. Houston Police Chief Troy Finner said Scott’s head of a security also attended that meeting, but he did not provide details of their conversation in a statement released by the police department.

“I asked Travis Scott and his team to work with HPD for all events over the weekend and to be mindful of his team’s social media messaging on any scheduled events,” Finner said. “The meeting was brief and respectful, and a chance for me to share my public safety concerns as Chief of Police.”

A man wearing a hat stitched with “Wish you were here” places flowers at a memorial in Houston for the victims of the Astroworld music festival on Sunday, Nov. 7, 2021. (AP Photo/Robert Bumsted)

Houston police and fire department investigators have said they are reviewing surveillance video provided by concert promoter Live Nation, as well as dozens of clips from people at the show that were widely shared on social media. Investigators also planned to speak with Live Nation representatives, Scott, and concertgoers.

Live Nation said in a statement Monday that full refunds would be offered to all attendees.

Scott’s scheduled appearance at the Day N Vegas Festival in Las Vegas this weekend was canceled, according to a Scott representative who requested anonymity because they were not authorized to speak publicly about the matter.

A man cries at a memorial for the victims of the Astroworld music festival in Houston on Sunday, Nov. 7, 2021. (AP Photo/Robert Bumsted)

Scott, who founded the Astroworld festival, said he would cover funeral costs for the victims. The dead ranged in age from 14 to 27 and came from Texas, Illinois, and Washington state, according to Harris County authorities. They included high schoolers, an aspiring Border Patrol agent and a computer science student.

Medical examiners have not released the causes of death, which could take several weeks, said Michele Arnold, a spokeswoman for the Harris County Institute of Forensic Sciences.

Over 300 people were treated at a field hospital on site and at least 13 people were hospitalized.

A man places a candle at a memorial in Houston for the victims of the Astroworld music festival on Sunday, Nov. 7, 2021. (AP Photo/Robert Bumsted)

Investigators were also interviewing witnesses and planned to examine the design of safety barriers and the use of crowd control at the event.

Contemporary Services Corp., headquartered in Los Angeles, was responsible for security staff at the festival, according to county records in Texas. The company describes itself online as being “recognized worldwide as the pioneer, expert and only employee-owned company in the crowd management field.” Company representatives have not responded to emails and phone messages seeking comment.

Stacey Sarmiento holds a photo up of her posing with her friend, Rudy Pena, who died in a crush of people at the Astroworld music festival in Houston. (AP Photo/Robert Bumsted)

Astroworld’s security and emergency medical response protocols filed with Harris County and obtained by the AP states “the potential for multiple alcohol/drug related incidents, possible evacuation needs, and the ever-present threat of a mass casualty situation are identified as key concerns.”

The plan instructs staff to “notify Event Control of a suspected deceased victim utilizing the code ‘Smurf’.” It goes on to say, “never use the term ‘dead’ or ‘deceased’ over the radio.” It’s not clear whether the protocol was followed.

Edgar Acosta, the father of Houston concert victim Axel Acosta Avila, speaks at a news conference with an attorney in Houston on Monday, Nov. 8, 2021. (AP Photo/Robert Bumsted)

There is a long history of similar catastrophes at concerts, as well as sporting and religious events. In 1979, 11 people were killed as thousands of fans tried to get into Cincinnati’s Riverfront Coliseum to see a concert by The Who. Other crowd catastrophes include the deaths of 97 people at a soccer match in Hillsborough Stadium in 1989 in Sheffield, England, and numerous disasters connected with the annual hajj pilgrimage in Saudi Arabia.

By JUAN A. LOZANO and JAMIE STENGLE

Paul J. Weber in Austin, Texas; Jake Bleiberg in Dallas; Randall Chase in Dover, Delaware and Kristin M. Hall in Nashville contributed to this report.

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